Pots Of Luck casino is an online casino with an Irish theme. It is licensed by The Government of Gibraltar and the UK Gambling Commission which means it is regulated by the Gibraltar Gambling Commission and the UK Gambling Commission under the Gambling Act 2005. It was created in 2016 and is owned by Nektan Limited which is based in Gibraltar.
There are restrictions to access and players living in countries where gambling is subject to restrictions will not be able to use the site.
Pots of Luck Casino Software & Platform
There is a wide on offer here, in-line with the expectations of today’s players. Pots Of Luck casino also offers a selection of virtual games including video slots which consist of niche Irish-themed slots, in addition to some world-renowned favourites. The table game section here includes the mainstream blackjack and roulette in addition to a selection of speciality games that players can explore, with various scratch cards and other types available.
There is also a decent selection of live games available on the live casino platform, which creates an immersive experience emulating that of a land-based casino.
Pots of Luck Casino Game Providers
In common with many of today’s online casinos, Pots of Luck casino has affiliation with third-party gaming software suppliers. This ensures that although there are some custom Irish-themed games, there is also a selection of some of the recognisable favourites in the gaming industry.
Some of the third-party software suppliers include; NetEnt, NextGen Gaming, Big Time Gaming and Lightning Box.
Pots of Luck Casino Mobile Casino Site & App
Today’s players expect to be able to access everything on their mobile devices and tablets and the users of Pots of Luck are no exception to this. The good news is that the platform is designed to work on all devices, whether that’s mobile or tablet. The functionality of Pots of Luck is completely consistent in a mobile browser. Whilst there isn’t an app available in either the App Store or the Play Store, this doesn’t compromise the experience or, indeed, the performance.
Pots of Luck Casino Live Casino
A huge part of any online casino is its live casino function where players are able to play with live dealers and other participants in a number of games, just as if they were in a physical casino. The convenience of being able to access this anywhere at any time thanks to mobile functionality is something that most players expect of any online casino.
Pots of Luck casino offers full functionality across a number of games including roulette and blackjack but, unfortunately, does not offer video poker which is a notable omission.
The performance is good, however, as with anything that requires internet connection, it does depend on the speed available. Most Wi-Fi connections shouldn’t create a problem but some mobile internet signals in remote areas may struggle to maintain a strong enough connection.
Pots of Luck Casino Payment Options
Compared with the rest of the market, Pots of Luck offers a decent range of methods for depositing and withdrawing money.
Players looking to deposit money can use the following methods: MasterCard, Visa, Neteller, PayPal, Paysafe Card, Visa Electron, Skrill, Skrill 1-tap and Boku.
Withdrawals can be made via Visa, Neteller, Visa Electron, PayPal, Paysafe Card, Skrill, Skrill 1-tap and Boku.
Withdrawals have been set with a limit of £1000 per day. Whilst there are no limits for deposits, players can set their own deposit limits in pursuit of responsible gambling, details of which can be viewed on the player’s account page.
Numerous currencies can be used for both depositing and withdrawing money including; British pounds, Euros, Canadian Dollars, Australian Dollars and Norwegian Kronor.
Pots of Luck Casino User Experience
Pots of Luck’s user experience, unfortunately, isn’t entirely comparable to some of its larger competitors on the market however, that does not mean that it isn’t worth exploring.
The layout of the platform is a little simplistic with a clear Irish theme throughout. Whilst it is clear that the investment in the user interface was not, perhaps, quite as high as that seen in some of its major competitors, some players will find its very simplicity appealing as it means everything is easy to find.
The selection of games is modest compared with some of the larger platforms, but credible nonetheless, with around 350 different games available.
The performance of the platform is pretty much the same whether you access it on a desktop PC using the full platform or on the move using a mobile phone or tablet device.
Pots of Luck Casino Customer Support
In common with most online casinos, there is a wide range of options available to players who have a query or a complaint to make.
For players who prefer to self-diagnose and look for their own solutions, there is an FAQ page on the website that is reasonably comprehensive and gets updated on a regular basis.
If the FAQ doesn’t help and the answer cannot be found, then there is a telephone service that appears to have fairly sensible waiting times most of the day.
For any queries that are less urgent, players can use a customer support email address with acceptable response times and there is also a postal address to which players can write.
Pots of Luck Casino Key Features
- The most identifying feature of Pots of Luck is its engaging Irish theme that is continued throughout the platform with its mascot, Seamus the leprechaun.
- The user interface may be a little simplistic but this allows players to easily navigate through the log in pages and to select the game they would like to play.
- The seamless transition between full platform and a mobile or tablet platform is a positive.
- There is a better selection of accepted methods for deposits and withdrawals than seen in many of its competitors.
Summary
Pots of Luck is still in its infancy and it shows. The game selection is at the lower end of the acceptable range but credible nonetheless. Whilst the simplistic user interface is very noticeable in comparison with some of its larger competitors, some users may find this refreshing and its Irish theme is well executed and engaging.
The quality and accessibility of support is most definitely a positive, particularly the welcome inclusion of telephone support.
The platform’s infancy suggests that there is still more to come so whilst this online casino may seem to be lacking in a few areas, it is one to watch. There are plenty of bonuses on offer, going beyond merely sign-up bonuses and extending to loyalty bonuses which should prove attractive to regular players.
